MooneyGo is a smartphone app that offers mobility services with the ability to also pay highway tolls. After the introduction of UnipolMove, MooneyGo arrived as the third alternative to Telepass. Mooney, the company owned by the energy company Enel and Intesa Sanpaolo, has introduced an innovative device for paying motorway tolls, eliminating the need to wait in line at the toll booth. The device is available on promotion, with the first 6 months being free for the Subscription option on the first device.
MooneyGo what it is, how it works
How does it work? To pay the motorway toll, you must also purchase the MooneyGo device which can be fixed to the windshield of your car and allows you to pay the toll in any lane reserved for electronic tolls. Through the MooneyGo app it is possible to activate the electronic toll and receive the device directly at home, provided free of charge on loan.
The use of the device is permitted on the entire Italian motorway network for a fee, provided that it is carried out using the lanes specifically reserved and marked with the “T” logo, both when entering and exiting the Italian motorway network.
Through the MooneyGo App you can manage and pay for a series of services including:
Paying motorway tolls Paying for parking on blue lines Purchasing tickets and passes for public transport Requesting and paying for taxi rides Searching for routes and transport information
MooneyGo is available in Italy and offers widespread coverage of the territory, thanks to collaboration with the main mobility operators.
How to activate it and how to use it
The first step to using MooneyGo is to download the application to your smartphone and proceed with registering for a free account.
Motorway Toll: To simplify the payment of motorway tolls you need to purchase a MooneyGo device. This device connects to the windscreen of your car and allows you to pay the toll in any lane reserved for telepass.
Blue Striped Parking: To pay for parking in a blue striped car park, you must enter your car's license plate number into the app. MooneyGo will notify you when your parking is about to expire, so you can extend it if needed.
Public Transport: to purchase tickets or passes for public transport, select the city or region you are interested in and choose the desired service. MooneyGo will show you a list of operators you can purchase with, making your travel experience easier.
Taxi Service: if you need a taxi, just select the city or region you are interested in and enter the desired destination in the app. MooneyGo will provide you with a list of available taxis, allowing you to book a ride conveniently. The MooneyGo device, an alternative to the Telepass, can be activated in a short time at 20,000 affiliated Mooney sales points throughout Italy.
It is possible to associate two plates and choose between two options: “pay per use” (with a cost of 2.20 euros only in the months in which it is used) or a monthly subscription of 1.50 euros. The activation fee is 10 euros for the first option and 5 euros for the second.
MooneyGo is a motorway toll payment system alternative to Telepass
Payments, tolls and other services may be charged to any Mooney credit, debit or prepaid card, excluding foreign cards.
In the first 6 months of 2024, the subscription option is free for the first device, which can be activated at over 15 thousand enabled Mooney points, such as tobacconists, bars and newsagents, or via the app or the mooneygo.it website.
MooneyGo car parks, Area C, Strait of Messina
MooneyGo offers not only the management of motorway tolls but also access to more than 300 car parks affiliated with Telepass, it also allows you to pay for entry into limited traffic areas such as Area C in Milan, and also covers the payment of the ferry to cross the Strait of Messina.
MooneyGo also allows you to pay for parking on the blue lines
Furthermore, through the app, it is possible to make payments for parking on blue lines and purchase season tickets or tickets for public transport.
More MooneyGo information on your device
On the single device, in addition to the first license plate indicated during the registration phase, another license plate can be combined, for a total of 2 (two) license plates (whether for cars, vehicles or motorbikes). License plates registered to one device cannot be paired with more than one device.
Changing license plates
It is possible to change the license plates associated with the device at any time via the call center or the channels made available from time to time by the Company. However, the license plate change is not instantaneous and must be confirmed with a notice period of at least 24 hours before use.
Vehicles allowed
The use of the MooneyGo device is permitted only on cars and motorbikes, class A – motorcycles with an engine capacity of no less than 150 cc and 2-axle vehicles with a height less than or equal to 1.30 meters at the first axle – and class B – two-axle vehicles with a height exceeding 1.30 meters at the first axle.
Toll charges
Tolls are charged weekly for transits in the previous week, unless there are delays in the communication of transits by the Concessionaires or Management Bodies. However, the Company may also charge them in advance in the event of cumulative transits exceeding €50 compared to what was initially expected.
LACK OF FUNDS – In the event that a charge is unsuccessful due to unavailability of funds on the payment instrument indicated by the Customer or for any other reason, the Company will immediately inform the Customer through SMS, emails and push notifications regarding to the insolvency situation. The Customer will have the possibility to independently make the payments due to the Company via the appropriate payment page. Starting from the first communication, the Company reserves the right to suspend the Electronic Toll Service and Additional Services. In the event that payment of an unpaid amount does not occur within seven (7) days of the first communication, the Company may appoint external suppliers to recover the unpaid debt and apply a penalty, consisting of an increase of up to 8% of the amounts due by the Customer, to cover recovery costs.
Loss or theft of the device and warranty
In the event that the Device is stolen or lost, the Customer is required to immediately notify the Company via self-declaration through the app, the Portal or other channels specified on the mooneygo.it website. Device blocking will be activated within 24 hours of receiving the communication. In this case, the Customer will be exempted from responsibility for the payment of any amount relating to transits carried out with the Device abusively by third parties after the activation of the block. To have a replacement device there is a cost of 25.00 euros (twenty-five euros).
WARRANTY – In the event that the Device presents a malfunction within the period of 2 (two) years from signing the Agreement, the Customer has the right to request its replacement without any additional cost for reactivation. The Company will carry out a check to ascertain the actual malfunction of the Device. However, in the event that the Company finds that the Device is functioning properly or is damaged due to improper use, it reserves the right to charge the Customer an amount of 25.00 euros (twenty-five euros). Once the period of 2 (two) years has passed since the signing of the Agreement, the Customer has the possibility of requesting the replacement of a faulty or malfunctioning device, bearing a replacement cost of 10.00 euros (ten euros).”
How the MooneyGo device works
MooneyGo How to use Where to buy physical stores Mooney Sales Points (+15,000 tobacconists, bars and affiliated newsagents) Where to buy online MooneyGo website
MooneyGo App Subscription €1.50/month
€5 Activation Free delivery 16 May – 11 August 2024: 6 months free on the first device activated at the Mooney store, mooneygo.it website or App. Pay Per Use Rate €2.20/calendar month, unlimited transits €10 Activation/Delivery free Weekly Debit on Debit/Credit Card (Visa and Mastercard) and Mooney Card
No commission costs Plates 2 Plates per device Where it works Italy (including Sicily) Main A3 discounts: Salerno-Pompei-Naples
Pedemontana Lombarda motorway
RAV Additional services Electronic toll Automatic affiliated car parks Telepass (+380)Area C
Ferry on the Strait of Messina Additional services in the Blue Stripe Parking App
Long distance bus
Trains
Local Public Transport (+100 companies throughout Italy)
Taxi
Sharing scooters How the MooneyGo device works
MooneyGo Device Costs
Description Pay Per Use Subscription Activation €5 €10 Fee €1.50/month €2.20/calendar month Replacement in case of device malfunction within 2 years Free Free Replacement in case of device malfunction after 2 years €10 €10 Replacement in case of theft, loss, accidental damage €25 €25 Free cancellation or withdrawal Free Penalty in case of failure to return the Device €25 €25 MooneyGo device costs
MooneyGo, Telepass and UnipolMove fee comparisons
A comparison of the monthly costs to be incurred for the different MooneyGo, Telepass and UnipolMove services with which to pay the motorway toll:
MooneyGo
Monthly fee: 1.50 euros (for a total of 18 euros per year) Activation costs: 5 euros
Telepass
Monthly fee: Telepass Easy: 2 euros Telepass Plus: 3 euros Telepass Pay Per Use: 10 euros for activation and 2.50 euros per month, only when you use the device Telepass Next: 5 euros per month and 35 euros for installation
UnipolMove
Monthly fee: 1 euro (with the first 6 months free)
The cheapest solution is UnipolMove, which has a monthly fee of 1 euro for the first 6 months and then 1 euro per month. MooneyGo has a monthly fee of 1.50 euros, while Telepass has a monthly fee starting from 2 euros.
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