In these cases, we recommend that you check your Internet connection on your mobile device. If you are using a red Wi-FiPlease make sure it is connected correctly and the signal is strong enough. If you are using a connection Mobile dataverify that you are within a coverage area and that your data plan has enough balance to send and receive notifications.
It is also possible that your mobile operator is experiencing problems with its network or that there is a interruption in internet service in your area, which could be affecting the reception of notifications. In these cases, it is recommended that you contact your Internet service provider or mobile operator for more information and to resolve the issue.
Battery saver on
This may be one of the reasons why you are not receiving deposit notifications in your account. When you activate battery saving on your mobile device, some applications may be affected, including the Bizum application. Battery saver can disable push notifications of the applications, which means that you will not receive notifications in real time. Instead, notifications may arrive late or not at all.
To ensure you receive notices in a timely manner, it is recommended that you turn off battery saver on your mobile device for the Bizum application. You can do this by going to your device’s power or battery settings by going to the app list and selecting the app to allow push notifications.
notification settings
Notification settings are another possible cause of missing money receipt notifications. If Bizum notifications are disabled in your mobile settings or in the application settings, you may not receive notifications in a timely manner.
In these cases, it is important to check the notification settings on your mobile device to ensure that they are activated for the bank or Bizum application. On Android devices, you need to go to “Settings > Applications > Bizum» and verify that notifications are turned on. On iOS devices, you need to go to “Settings > Notifications > Bizum» and check that they are activated as well.
You may even have customized the app’s notification settings and turned off notifications. income notifications in particular. In this case, you must open the Bizum application, go to “Settings”, select “Notifications” and verify that income notifications are activated.
It is important to mention that some mobile devices also allow you to configure the “Do not disturb” or “Silent” mode that you can temporarily disable all notices. If you have this mode activated on your device, it is possible that you are not receiving notifications and you should turn it off.
pending updates
Pending updates may be another reason why you don’t receive notices. Your mobile apps, including Bizum or your bank’s, require regular updates to keep them working properly and to correct possible errors or technical failures.
If you haven’t updated to last version available, you may be using a version that has problems sending notifications. In these cases, you must update the application to the latest version available in the application store of your mobile device.
It is important to note that if you have many applications installed on your mobile and you do not regularly update all of them, it is possible that pending updates may accumulate that affect the performance of Bizum and other applications. Therefore, it is recommended that update regularly all your applications to ensure that you have a better performance of your mobile device in general.
Problems with the account or app
If there’s a problem with your account, you may not receive notifications right away. Verify that your account is active and in good standing. Sometimes they can also arise technical problems with the application that prevent notices from being sent. In these cases, you may need to contact technical support to resolve the issue.
In summary, there are several reasons why you may not receive notifications of deposits in your Bizum account. If you have problems receiving notifications, first check the connection problems and notification settings on your mobile device before contacting Bizum or banking app technical support.
