Of course, gaming is used to commit fraud and more so in its digital age with user experience on the Internet. Although there are all kinds of scams carried out according to the characteristics of the scene, it also lends itself to traditional methods. Proof of this is what happens with people who fall into the clutches of criminals and where GameStop branches are mute witnesses.
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This is the Steam card fraud that occurs in GameStop branches
A Kotaku report shared testimonials from some GameStop workers whose identity remains anonymous who confirmed the wave of Steam card scams that have increased in recent years. The scheme is basic, a person, generally elderly, with little or no knowledge of video games, is contacted by a criminal who pretends to be an acquaintance or who gains their trust through interaction on the Internet. Then, warning of an emergency, they convince the victims to buy several Steam cards and send the codes.
Among the scam cases narrated by GameStop workers is an elderly woman who had a “husband” on the Internet (she had never seen him in person) and he asked her to buy him Steam or Razer Gold cards every week. The employees assure that the woman came on time to buy the cards and it was like that for years.
Then, there is a guy who went to a GameStop branch every day to buy $200 USD in Steam cards, claiming that his “friend” was using the cards to trade cryptocurrencies. Other testimonies refer to communication from alleged relatives who claim to be suffering from some difficulty or accident and need the cards to get out of trouble, which leads people to panic without confirming that it is true and go to the nearest GameStop branch. Another testimony tells the story of the president of a fan club for country artist Kenny Chesney, who claimed that she had been contacted directly by him and asked him to buy Steam cards to finance her tours.
“Another testimony tells the story of the president of a fan club of country artist Kenny Chesney, who claimed that she had been contacted directly by him and asked him to buy Steam cards to finance their tours.”
The chain is aware of what is going on and although it has a limit of $200 USD maximum for a purchase of cards in a single display, the order is that the workers simply sell the cards. The detail is that as they are elderly people, or without knowledge of these gaming operations, they come to the branches and tell the story to the employees. Some remain silent and secure the sale, others warn them that it could be a scam and sometimes they have managed to prevent it from happening.
Steam Card Scams Are Also Tried Against GameStop
Interestingly, GameStop knows that this has escalated to such a level that they have a zero tolerance policy for scam attempts against them. According to some employees, fraud attempts are common through telephone calls with people who claim to be market or regional managers who even have access to employee lists and through their mention they seek to gain the trust of whoever is on the other side of the line. In this case, a “simulated” review process of the Steam card sales system that requires activation and sending the codes is argued, but it is ensured that GameStop has huge announcements in its internal facilities in each branch to warn the workers.
Finally, employees assured that despite this the chain has been the victim of scams since its recruitment and training processes have deteriorated due to the financial situation and inexperienced workers are practically put in situations of this type, which has resulted in scams. successful.
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