The Federal Electricity Commission (CFE) confirmed that the form of payment through smart prepaid cards has been suspended due to the technological limitations that exist for these to work optimally, for which reason the old electricity bill will be issued again to those who pay with this modality, a change that will be carried out gradually. Do you pay with this modality? Find out what to do to avoid having your electricity service cut off at your home.
WHAT ARE SMART CARDS AND HOW DO THEY WORK?
The prepaid service, implemented a few years ago by the CFE, was presented as an innovative technology that allowed users pay your electricity bill from home at any time through your electricity meter.
This form of payment, which will be gradually discontinued, worked like this: The data was uploaded to the smart card by placing it in the electronic meter for 15 seconds when it was running, with a green light blinking. With the updated information, they went to a CFE ATM to pay; Subsequently, the card had to be placed back in the meter to verify that the payment was correct.
THE OLD RECEIPT IS BACK… AND THERE ARE ALREADY COMPLAINTS
According to the CFE, as of May, payment by means of smart cards was suspended. In addition, the automatic recharging machines have already been removed. This information has already been notified to prepaid card users via email.
consumers expressed their dissatisfaction with this measure, since this form of payment allowed them to control the consumption of electricity in their homes; Now, they must return to the old modality of the receipt.
If you pay with a prepaid card, and since the cancellation of this modality is gradual, To get rid of any doubts, you must call the number 071 to find out if the suspension of payment is close in your area through smart cards or if they are already cancelled, this in order to avoid having your power cut off. Also, do not forget to check your email, as surely the CFE will notify you through that means.
Get the latest news in your email
Everything you need to know to start your day
Registering implies accepting the Terms and Conditions