However, to date it had been the clients themselves who had realized this limitation. Although, from now on, Pepephone already warns its users with a notice that we can always find once we enter all that operator’s mobile rate.
Your mobile data limit
The operator, within each of its mobile rates, warns us of the following: «Pepephone will try to provide optimized resolution and speed for the consumption of multimedia services on mobile devices (minimum quality approximate to that of a DVD)”. In other words, the telephone company warns us that we will encounter this limitation when we want to watch videos if we are using the mobile data of the rate that we have contracted with them.
And all because of add 5G speed to your mobile rates. And it is that, although the operators sell us a fifth generation mobile network, the truth is that we are still a long way from fulfilling that series of benefits that they promised us in their day.
In fact, if we delve into the conditions of other operators such as O, they make it clear that, after consuming the 5G data bonus that comes in their rates, they will enjoy a reduced speed of 128 Kbps. Or also, as is the case with Movistar, which now enjoys up to 2Mbps reduced speed. It must be taken into account that the clients of the blue operator, even though they have an unlimited rate, will have ‘x’ gigabytes of 5G data.
However, in the case of Pepephone, there is no talk of reduced speed at any time, but of the speed that users will have so that they can enjoy a minimum quality, similar to that of a DVD, every time they want to watch videos, whether on YouTube or streaming platforms like Netflix or HBO Max. Therefore, Pepephone could be capping the video resolution, limiting the speed of mobile data. Although, it is not something that surprises us, since Yoigo has been doing it much longer.
Yoigo already had this limit
If we take a look at the conditions of Yoigo’s mobile rates, such as the Sinfín 20 GB, among others, we can read the following: «We will provide an adequate resolution and speed for the consumption of multimedia services on mobile devices (aprox.480p, 500 Kbps) to ensure the quality of data service«.
This makes it clear to us that the minimum quality in Pepephone will also be 480p y 500 Kbps con 5G. Although, in the case of Yoigo, it does make the video resolution and the minimum speed that it will offer its clients clear. Something we can’t find in your conditions. In addition, as is the case with O2 or Movistar, as we mentioned, the connection speed via mobile data will be reduced, although it does not stipulate at what reduced speed customers will navigate.
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