Today has not been one of the best days for Netflix. The day in which they specify their plans to prevent users from sharing accounts (and which is based on geolocation), the Netflix streaming service has suffered a drop worldwide of more than two hours.
Down Detector shows an extraordinary volume of technical incident reports between 7:30 p.m. CET (Spanish peninsular time) and peaked at 9:00 p.m., although at 10:00 p.m. it already seems to be working normally.
However, on the Netflix help page they indicate (at the time of writing these lines, 22:20) that “We currently have streaming problems on all devices. We are working to solve the problem. Sorry for the inconvenience. “
Users show their frontal rejection of Netflix’s policy
On Twitter, many users They expressed their frustration that Netflix was not working.
However, most of the conversation today revolves around user anger regarding their move starting from March to end the use of shared Netflix accounts, a very common habit until now (and which they promoted years ago with their famous tweet “Love is sharing a password”).
With this measure, Netflix will connect once a month for WiFi to IP address of the user who is registered as administrator, and thus it will verify if two devices are connecting from different IPs, which would mean that they are in two different homes.
Netflix makes it clear on its updated website: “A Netflix account is intended for people who live together in one household. People who don’t live in your household will have to use their own account to watch Netflix“.
This measure has generated a wave of protests among fans, and when you search for “Netflix down” on Twitter, what you get the most are not tweets from people complaining about the technical incident… but from people boding a gloomy future for Netflix.
