From now on it is no longer possible to log in with only a username and password at MijnOverheid, the government’s online portal where citizens receive communications from authorities, among other things. The Message Box is also part of MijnGovernment, with messages about, for example, tax returns, child benefit or renewing a passport.
At the end of 2022, DigiD sent a letter about the measure to the last 215,000 users who logged in with only a username and password.
According to Logius, the government agency responsible for DigiD, logging in in two steps offers extra security. “This is necessary because there is more and more personal data in MijnGovernment.”
Mandatory two-step verification makes it more difficult for malicious parties to log into victims’ accounts with data that they have stolen via phishing, for example.
The Tax and Customs Administration, UWV and health insurers, among others, also require the DigiD app or an SMS check when logging in. The Social Insurance Bank (SVB) will also make this compulsory from 10 May.
An information page explains to users how to enable the additional security steps. Users experiencing problems can also contact the Digital Government Information Points at libraries.
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