People who haven’t played Lost Ark in a while and have decided to return have found their user account banned unfairly or unexpectedly.
These bans appear to have been applied to people who haven’t even been playing the game lately, which they normally would, but the permanent nature of these bans means they can’t come back even if they wanted to. But for some, this ban is also impacting their Steam accounts with negative marks.
Posts within the Lost Ark subreddit cataloged the surprise ban instances that players triggered this weekend and they did so with such frequency that there is now a post pinned to the top of the subreddit to address the situation. While play times differ depending on who’s posting, the main frustration remains the same: Players who only had a couple hours in the game and haven’t played in months are getting permanently banned from Lost Ark.
For those who left Lost Ark a long time ago, you may be wondering why you would care to be kicked out of a game you no longer play. But with the way Steam works, those who have been banned from games now have marks on their profiles that mean so much, and for those who kept near perfect records through 10+ years of having a Steam profile, they have an apparently illegitimate strike. against them like this is something they would like to avoid.
Most of the people who shared their accounts of being banned said in their replies that they submitted tickets and appealed the situation, but others have gone a step further by letting their frustrations spill over into Steam reviews of the game.
If you look at the most recent reviews, you’ll see a wave of red thumbs down with people saying they’ve been “randomly banned for no reason” while telling Amazon “thanks for the free red text on my profile.” That has brought the game to a “Mixed” status in terms of recent reviews, though overall reviews remain “Mostly Positive.”
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