Traveler organization Rover nevertheless calls the closure of the toilets ‘unacceptable’. “It is a requirement in the concession,” says Woutje van Suijlekom of Rover. “The carrier has won the concession, on the condition that they have a toilet in the train. People who get on in Raalte and get off in Zwolle won’t complain that often. But if you’re on the train for 45 minutes to an hour, then there to be a toilet.”