The Fall Guys Store has a serious bug where players can accidentally lose money. And there are no returns!
Fall Guys is sweeping as a free to play game. MediaTonic is working around the clock to add new content and to improve and polish the gaming experience. However, there are still loose fringes, and one of them is quite dangerous, because there is a bug in Fall Guys that can make you lose money without realizing it.
As many of you already know, the Fall Guys Store has been updated so that Costumes can only be obtained paying with alubionesthe new currency obtained with real money, although there are some methods to get free Beans. Likewise, other Items or accessories are obtained by paying with Commendations (Kudos). So far everything normal.
What is the problem, then? That no purchase confirmation. At the moment you enter to see a specific object, if you press the “Confirm” buttonit will be purchased automatically without asking for the user to confirm or reject the option. Multiple players have reported the issue, with both Epic and MediaTonic acknowledging that it is a bug and that They will fix it as soon as possible.
At the moment, players are recommended to only enter to see the articles that are clear that they want. A small mistake when pressing can cause you to spend money and lose it in Fall Guys without realizing it, by accident. In addition, extreme caution must be exercised because…
Epic Games does not refund money on purchases made by mistake in Fall Guys
Indeed, Epic Games does not return the money in case you have suffered this problem in Fall Guys. Several users on Reddit have shown conversations with the support team, and the response received is that “unfortunately, all purchases are final and we cannot offer help or refunds.”
There is no way to claim money lost by mistake in Fall Guys and, although it seems that sooner or later a patch will be released to change the interface and introduce an extra step, for the moment there is no solution.