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More than a week after FIFA and EA ended a nearly 30-year business relationship, the video game company reportedly laid off 100 employees as a result.
According to information obtained by Kotaku, the area where the layoffs were concentrated provided email, chat and phone support for FIFA 22 players. An EA representative told the outlet that the “changes” were not related to any franchise. in particular and denied allegations that the dismissals were related to the EA Sports FC announcement. Despite this, a Kotaku source assures that the dismissals came after staff at EA Austin and the Galway headquarters repeatedly complained about meager annual salary increases.
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Learn more July 2023#EASPORTSFCMore details: https://t.co/3fi6YPOH2G pic.twitter.com/75FLzjOapN
– EA SPORTS FIFA (@EASPORTSFIFA) May 10, 2022
In an email sent to staff, Joel Knutson, EA’s vice president of customer experience, wrote, “We continually evolve to provide better experiences for our fans and are improving our support model,” before telling staff that posts would be eliminated. of work “to reduce complexity and increase our efficiency, flexibility and scalability.
According to the same email, 10 new jobs are being created for customer service support in mobile games, to which laid-off employees can apply.
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