The Healthcare and Youth Inspectorate (IGJ) has imposed an ultimatum against healthcare provider Maria Service. The multicultural care company must accommodate the clients at another care institution before next Thursday. This is because security at Maria Service leaves a lot to be desired. The Inspectorate announced this today.
Besides the fact that Maria Service has to accommodate the current clients, it is also no longer allowed to take on new clients. The care provider mainly focuses on home care for seniors with a non-Western background.
The measure follows after the Inspectorate paid a visit to the Enschede healthcare institution at the end of November. The inspectors concluded from this that Maria Service does not meet the quality standards for good care. “The shortcomings in care entail risks for the safety of clients,” is the harsh judgment of the Health Inspectorate.
The Inspectorate subsequently imposed a so-called instruction: an administrative measure that obliges a care provider to bring the care up to the required quality level.
The management of Maria Service had already been informed about this before and was given 14 days to transfer the clients to another care provider. This ultimatum expires next Thursday.
The Enschede healthcare provider may only accept new clients again after the Inspectorate has once again assessed and approved the situation.
If Maria Service does not yet meet the quality requirements in the long run, the Health Inspectorate can impose a penalty in the most extreme case.
Incidentally, the Inspectorate has announced in advance that it has little confidence that Maria Service will be fine in the short term. The Inspectorate states in the statement, which mentions the measures imposed, namely that the management of Maria Service did not give the impression that it was aware of the seriousness of the situation. For example, the management was not very helpful in the investigation and did not supply the documents requested by the Inspectorate.
According to data from the Chamber of Commerce, Maria Service started in 2017.