You need to ask TOBi quick information about your offer and don’t want to open the My Vodafone app? Maybe in the summer, while you are video calling someone you are afraid of running out of gigabytes and you want to check immediately without leaving WhatsApp? I have the solution for you.
TOBi: you can also chat on WhatsApp with Vodafone artificial intelligence
Until now, to check the counters of your offer or to check the offers active on your Vodafone number, you had to log into the My Vodafone application and look at the counters and graphs or ask TOBi a question. It could be very inconvenient especially if you don’t have the application installed if you use an eSIM on multiple phones. However, for some time everything has changed and after trying it for you, we announce the arrival of TOBi on WhatsApp.
The telephone operator’s assistant lands on WhatsApp in the form of a verified business account (a verified WhatsApp Business account can be recognized by the green check next to the name “TOBi Vodafone” or by the label “Official business account”). To chat with Vodafone’s artificial intelligence on WhatsApp you can click here or you can add the number +39 349 919 0190 to your address book.
After starting the chat we can ask a lot of information about our number or we can talk to an operator. To check how many Giga we have left, we can type “counters” and TOBi will reply with the residual data traffic, the remaining minutes and SMS and the renewal date of the offer. The Vodafone assistant also informs us of any offers or passes active on our line.